Another recall is attracting attention in the technology industry: the manufacturer ESR has had to withdraw around 24,000 power banks from the market after several incidents involving overheating, fires and even explosions were reported. However, this only affects models from the North American market so far, as reported by the United States Consumer Product Safety Commission. Various models from the ESR HaloLock series sold between 2023 and 2025 are affected. Fortunately, no injuries have been reported so far, but property damage amounting to around 20,000 US dollars has been incurred.
- ESR HaloLock models with the numbers 2G520, 2G505B and 2G512 are affected
- Nine documented cases of overheating, fire or explosion to date
- Around 24,000 units sold in North America, recall limited to region for now
- Customers will be refunded without return shipping, disposal remains with the buyer
Dangerous incidents with battery technology
Lithium-ion batteries are considered powerful, but also pose a risk if quality control or technical implementation show weaknesses. In the past few months, several cases of devices overheating, catching fire or even exploding have been recorded with the ESR power banks in question. According to official information, nine incidents have been documented so far, in which only material damage occurred. There have been no injuries to date.
The Powerbanks were sold via major online retailers such as Amazon.com, Homedepot.com and directly via Esrtech.com. Production periods between September 2023 and July 2025 are affected. As ESR is also active in Europe, the question arises as to whether the recall could also extend to the European market in the near future. Officially, the recall is limited to North America so far, but buyers in this country should check their devices to avoid any risks.
Return process and customer options
ESR offers an uncomplicated refund process for owners of the affected models. It is not necessary to return the power banks, which simplifies the process, but the customer is responsible for the proper disposal of the devices. All that is required for a refund is to send in a photo of the powerbank with the model number clearly visible. In addition, the device must be labeled “Recalled” in permanent marker on the picture to prevent it from being reused.
The refund corresponds to the purchase price of 32 to 40 US dollars, depending on the model and time of purchase. While this is a clear process for buyers in the US, the situation remains unclear for users outside North America. However, given the security risks, it would be advisable not to neglect international customers either.
Conclusion
The current ESR recall once again highlights the risks that can be posed by faulty lithium-ion batteries. Even though there have been no injuries so far, the documented fires and explosions underline the importance of a rapid response from manufacturers. It remains to be seen whether the recall will extend to Europe – however, owners of ESR HaloLock power banks should check their devices using the model numbers 2G520, 2G505B and 2G512.
The affected models were sold between 2023 and 2025 and the purchase price was between 32 and 40 US dollars. Buyers will receive a full refund if the above-mentioned evidence is provided. Until final clarification: Do not use the devices and dispose of them safely.
